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Building Cultures of Trust at Laureate Education

Ethical Systems seeks to highlight companies with a strong commitment to ethical, speak up cultures and trust. One of these companies is Laureate Education, Inc., who created a series of internal videos for their 70,000 employees about trust, blame and ethics. We present them below with an introduction by Laureate's Chief Ethics & Compliance Officer, Mark Snyderman.


Laureate Education, Inc. is the largest global network of degree-granting higher education institutions, with more than one million students enrolled across 70 institutions in 25 countries at campuses and online. Laureate offers high-quality, undergraduate, graduate and specialized degree programs in a wide range of academic disciplines that provide attractive employment prospects. Laureate believes that when our students succeed, countries prosper and societies benefit. This belief is expressed through the company's philosophy of being 'Here for Good' and is represented by its status as a Certified B Corporation™ and conversion in 2015 to a U.S. public benefit corporation, a new class of corporation committed to creating a positive impact on society.

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Our new 'Ask an Ethics Expert' Feature

Expanding on our mission to curate and distil ethics research for the business community, Ethical Systems is proud to launch a new initiative soliciting questions to submit to one of our esteemed collaborators. 

Our "Ask an Ethics Expert" project allows you to learn more about business ethics, culture, decision making and more. Submit your questions online and see your answers in our May newsletter and on our Ask an Ethics Expert page online.

 

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Is your legal department creating organizational risk?

This piece, written by Ethical Systems CEO Azish Filabi, was originally published on The FCPA Blog and is cross-posted here.

 

At the 2017 Global Ethics Summit, put on by the Ethisphere Institute, Caroline Rees of SHIFT spoke on a panel about business and human rights.

When asked about differences in stakeholder management approaches between European and U.S. businesses, and why U.S. companies are not as far along as their European counterparts, she highlighted that U.S. lawyers have a more dominant role. 

When business leaders want to audit their supply chain, for example, lawyers often warn against such initiatives in the absence of a regulatory mandate. But, as Rees discussed, the existence of human rights risk in your supply chain is not a secret -- it’s just a question of when and how it will be exposed.

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Sharing: The Five Levels of Building an Ethical Culture

We are republishing this piece by Alison Taylor, via Richard Bistrong, exploring the five levels at which companies should build an ethical culture. 


This guest post is by Alison Taylor, Director, BSR,  and first appeared on BSR here

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Featured Ethics [and Human Rights] Scholar for April: Mike Posner

Interview with Mike Posner, Jerome Kohlberg Professor of Ethics and Finance and Director for the Center of Business and Human Rights at NYU Stern School of Business

 

What are your main areas of research/work?

When we launched the Center in 2013, we sought to pioneer new ways of investigating business practices at the industry level. Our methodology prioritizes interview-based research with business leaders and other stakeholders, combined with documentary evidence, policy and data analysis, and visualization.

 

How does strengthening human rights help reduce ethical misconduct in companies?

To date, most approaches to address human rights or sustainability in business have focused on what happens within the four walls of the firm. They focus on the activities of individual managers to improve company practices or corporate financial contributions to improve the environment, women’s empowerment, or public health. We are very focused on how large global companies make money, their business models for doing so, and the human rights risks in their industry that accompany that model.

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Bank Culture: Can regulators have an impact?

A March 14 New York Times Dealbook article by David Zaring of the Wharton School looks at bank culture from a regulatory perspective and questions why NY FED regulators are taking on the grand task of attempting to make culture and ethics an important part of bank supervision- especially when “creating and regulating culture by regulatory fiat is so difficult.”

 

Ethical Systems has made fortifying ethical corporate culture a main concentration of our efforts, as there is no better determinant to predicting misconduct. An ethical systems approach to business ethics considers the interplay between corporate culture with considerations for how to motivate individual to be more ethical (nudging),and the regulatory (guiding policies that impact behavior and outcomes).

 

When examining company culture, leaders should consider whether it is one in which company values are infused into all aspects of the operation, where managers lead by example and teams are encouraged to speak up about ethics and other issues? Or, if it is a culture in which checking the compliance boxes off a list is seen as most important and certain behavior is tolerated by high-performers but not allowed for others?

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Featured Ethics [and Leadership] Scholar for March: Ron Carucci

Interview with Ron Carucci, author, leadership consultant and cofounder / managing partner at Navalent

What are your main areas of research/work?

My colleagues and I at Navalent spend our days working with organizations pursuing dramatic change.  That could be changes in strategy, re designs of organizations, or strengthening of leadership capability. Our writing and research focuses on those same areas – we see our intellectual capital as the opportunity to learn on behalf of the clients we serve.

 

How does strengthening leadership help reduce ethical misconduct in companies?

If you think about the nature of many ethical misconduct, they can often emanate from previously undiscovered character flaws that get exposed when leaders are pressured in broader roles.  Preparing leaders early in their careers to assume increasingly bigger jobs can help reduce the likelihood that the challenges of power and resources, political rivalries, or intensified performance pressures won’t drive leaders to make short-sighted, unethical choices. 

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Making Business Ethics a Cumulative Science

When businesses and researchers cooperate, collaborate and communicate, everyone wins. A new article in the premiere edition of Nature: Human Behavior by Ethical Systems founder Jonathan Haidt of NYU Stern and collaborator Linda Trevino of the University of Pennsylvania  illustrate just how far deeper partnership can take the field of business ethics research and why that will help companies and people to flourish.

In their piece, entitled “Make Business Ethics a Cumulative Science” Haidt and Trevino outline the various factors that have impeded ties between the business and research communities. Some are due to the misalignment between operational models— academics depend on open access to information towards the goal of building on research and understanding, while businesses need to maintain tight control over information about their inner-workings and ethics— while others are based in the complexity of business ethics as a field.

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Varying Tasks to Increase Compliance

A new study illustrates how providing variety in job-related tasks for workers contributes to rule adherence and stymies unethical decision making.

The paper “Reducing Organizational Rule Breaking Through Task Variety: How Task Design Supports Deliberative Thinking,” is authored by Rellie Derfler-Rozin, ES collaborator Celia Moore and Bradley R. Staats and published in Organization Science.  The authors discuss the positive implications of this research for designing roles and responsibilities in various organizational settings, and the beneficial outcomes for both workers and businesses.

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Featured Ethics [and Governance] Scholar for February: Andrea Bonime-Blanc

Interview with Andrea Bonime-Blanc, Author and CEO of GEC Risk Advisory

 

What are your main areas of research/work?

Even though I teach at a couple of universities (including NYU and ESADE) and hold a PhD (in political science), I am not a scholar in the traditional sense of the word. I have always worked as a lawyer or corporate executive for global companies and four years ago started my own strategic advisory firm (GEC Risk Advisory). That said, my current advisory practice falls under the general rubric of “Strategic ESG (environmental, social and governance) Risk and Value Creation”. Subtopics include:

  • Governance (including cyber-risk governance)
  • Ethics and culture
  • Strategic risk
  • Reputation risk
  • Crisis preparedness
  • Transforming risk into value

Sometimes clients ask me to do practical research – one of my favorite recent client engagements was preparing a white paper for the board of directors of a leading African bank on future trends in global corporate responsibility. I also use my own research on cutting edge topics like reputation risk and cyber-risk governance to push the limits of where we currently are on finding solutions to current serious challenges in the marketplace, focused almost exclusively on what the board and the c-suite need to know.

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